Shield Pup currently offers free shipping on all orders within the United States and Canada.

Total estimated delivery: 6-12 business days after your order is placed. This estimate includes order processing and carrier transit time.

We do not ship internationally outside the United States and Canada at this time.

Your tracking link is sent by email once your order has been fulfilled and shipped. Please check the email address used at checkout.

If you do not see the tracking email, check your junk, spam, or promotions folder. Tracking emails can occasionally be filtered there by email providers.

If you still cannot find it, contact us at support@shieldpup.com with your name and order number.

First, check your junk, spam, or promotions folder and confirm that the email address entered at checkout is correct.

If you still cannot find your order or shipping email, contact us at support@shieldpup.com with your name and order details so we can help locate your order.

We offer a 30-day return policy from the date of delivery. Items must be unworn, unused, and in original condition.

To start a return, contact us at support@shieldpup.com with your order number and the reason for your return.

If your item is eligible and the size you need is available, we can help with a size exchange.

For the best fit, review the size chart before ordering. If you are unsure, email support@shieldpup.com with your dog's measurements and breed before purchase.

Shield Pup is a premium dog safety brand for pet parents who want their pups protected, comfortable, and ready for every season.

Our current collection focuses on summer safety, with gear selected to support safer warm-weather routines such as walks, travel, patio time, outdoor play, and everyday adventures.

No. Shield Pup is built around all-season pup protection. Summer is our current line, so our featured products focus on helping dogs stay safer and more comfortable during warm weather.

As we grow, future seasonal collections will continue to focus on practical protection for changing weather, outdoor routines, and everyday safety.

Our summer line is centered on warm-weather protection. Current products are chosen for comfort, breathability, easy use, and practical outdoor safety.

Product-specific details, sizing, care, and use instructions can be found on each product FAQ page.

Summer limited offers are available for a limited time while inventory lasts. If a product, bundle, size, or promotional price is marked as limited, it may not be restocked at the same offer once it sells out.

We recommend ordering early if you see the size or offer you want.

Shield Pup focuses on gear that feels purposeful, elevated, and easy to use. We look for practical safety benefits, comfortable materials, clean design, and products that fit real routines with dogs.

Premium should not mean complicated. For pups, the best safety gear should feel secure, lightweight, and simple for pet parents to use.

Summer can bring extra risks for dogs, especially during walks, travel, outdoor dining, yard play, and hot pavement days. Shield Pup summer gear is selected to help pet parents prepare better for warm-weather routines.

Always pair summer gear with responsible heat safety: fresh water, shade, rest breaks, close supervision, and avoiding the hottest parts of the day.

Use the size chart on the product page before ordering. For most wearable gear, you will need your dog's chest girth, back length, and weight.

If your pup is between sizes, review the product-specific fit notes before choosing. You can also email support@shieldpup.com with your dog's measurements and breed for help.

Our team can help with sizing, shipping, returns, order questions, summer offers, or choosing the right gear for your pup.

Email us at support@shieldpup.com and we will get back to you within one business day.